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Sapori dall'Umbria

Specialità Dolci e Salate Tipiche Umbre

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Sapori dall'Umbria - Assisi

Via Giovanni Becchetti, 7

Santa Maria degli Angeli - ASSISI (Perugia) Italy

Tel. 075.8041298 - Cell. 3336244308

P. IVA 02945550545

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© Sapori dall'Umbria 2021


Payments

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Pay Pal

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Payment by credit card is handled directly by PayPal© which takes care of the electronic transaction. The card data are stored directly and exclusively on the server with the SSL (Secure Socket Layer) protection system, so as to guarantee maximum confidentiality and security. Once we have checked that the data entered is correct and that the credit is valid, we will send a message confirming the transaction. We are developing other forms of electronic payment (BrainTree, Nexi, Stripe, Satispay, PayU), you can send us your requests by email to saporiumbriassisi@virgilio.it.

 

Orders can also be paid for by bank transfer. The bank details to be used for the bank transfer will be communicated upon confirmation of the order. Delivery will take place once the funds have been transferred.

 

Payment by cash on delivery in Italy has a cost of € 5.00.


 

 

 

Free shipping from € 100.00

Shipments in Italy are free for amounts over € 100.00.

 

The cost of express shipping does not include any stock or delivery costs.

Before opening a stockpile, the courier will make three delivery attempts, leaving a notice and the telephone number to contact.

The goods may be collected by the purchaser from the courier by prior arrangement.

In the event that the goods are not picked up and returned to the address of Sapori dall'Umbria, the purchaser will be reimbursed

the amount of the purchase minus the costs of storage and delivery for both the outward and the return journey.

Shipments and deliveries

pluribollTransportstoccaggioconfezioni speciali di trasporto

Deliveries are guaranteed throughout Italy (including the islands), in accordance with the procedures set out in the paragraph 'general conditions of sale', however, if you wish to have more certainty about the order to be placed or made and its delivery, we invite you to contact us by phone or email.

Shipments, unless otherwise agreed, will be made through carriers or forwarders defined by Sapori dall'Umbria or its delegate. The goods travel at our risk!

 

 

 

Sapori dall'Umbria carefully evaluates the price of the products, to always give the right price-quality ratio to the goods, in virtue of the increase that it will undergo due to transport.

Sapori dall'Umbria does not intend to make profit on transport costs, so it will charge the same amounts that it will pay to the carrier, and these will be calculated according to the weight of the chosen goods or offers.

At your home in 24/48 hours!

Indicative delivery times: ITALY: 1-2 working days (unless otherwise indicated)

EU COUNTRIES: 3-5 working days   •   NON-EU COUNTRIES: 3-7 working days; USA and Canada: approx. 9/15 working day.

 

Deliveries will be made mainly by national and international couriers

who always guarantee deliveries to the customer's actual domicile at non-occasional prices.

Delivery times may vary due to force majeure or due to traffic conditions, or due to traffic and road conditions in general or by act of the Authorities.

 

The delivery of the goods to the courier, unless otherwise agreed in writing between the parties, shall take place during office hours:

from 9 a.m. to 1 p.m.; from; 3.30 p.m. to 7 p.m., every day, except holidays, from Monday to Friday.

The courier shall make three delivery attempts before opening a delivery, leaving a notice and the telephone number to be contact.

The goods may be collected by the purchaser from the courier by prior arrangement.

Main European countries

europa
SIGLA EUROPEA
NAZIONE
TEMPI DI RESA INDICATIVI
LT
LITUANIA
5 GIORNI - DPD
BG
BULGARIA
3 GIORNI - DPD
B
BELGIO
4 GIORNI - DPD
EST
ESTONIA
5 GIORNI - DPD
A
AUSTRIA
2 GIORNI -DPD
F
FRANCIA
2/3 GIORNI - DPD
GB* - HI
GRAN BRETAGNA* - IRLANDA DEL NORD
4/5 GIORNI - DPD
D
GERMANIA
2 GIORNI - DPD
GR
GRECIA
4/5 GIORNI - DPD
IRL
IRLANDA
5 GIORNI - DPD
LV
GRECIA
5 GIORNI - DPD
NL
OLANDA
3/4 GIORNI - DPD
MC
PRINCIPATO DI MONACO
2/3 GIORNI - DPD
P
PORTOGALLO
4 GIORNI - DPD
PL
POLONIA
4 GIORNI - DPD
SK
REPUBBLICA SLOVACCA
4 GIORNI - DPD
E
SPAGNA
3 GIORNI - DPD
RO
ROMANIA
2/3 GIORNI - DPD
CZ
REPUBBLICA CECA
4 GIORNI - DPD
DK
DANIMARCA
4/5 GIORNI - DPD
SLO
SLOVENIA
2/3 GIORNI - DPD
HU
UNGHERIA
3 GIORNI - DPD
S
SVEZIA
5 GIORNI - DPD
FIN
FINLANDIA
5 GIORNI - DPD

* Post Brexit shipments / imports to England are restricted and must be agreed upon at the time.

Rest of the world

world

* Shipments outside Europe are subject to customs / type of goods / state restrictions and must be agreed upon at the time.

General conditions of sale

The sale of the products offered on the website www.saporiumbriassisi.com are governed by these General Conditions of Sale. All the products purchased on www.saporiumbriassisi.com are sold directly by Sapori dall'Umbria, with registered office in Italy, Via Giovanni Becchetti, 7 - 06081 Santa Maria degli Angeli - Assisi (Perugia) Iscr. Reg. Imp. Perugia, C.F. and P.IVA n. 029455456. For additional legal information you can consult the sections: Privacy Policy.

Any other information can be requested directly from Sapori dall'Umbria, by writing an e-mail to saporiumbriassisi@virgilio.it or by telephone: (+39) 0758041298. 

 

Commercial policy of Sapori dall'Umbria

Sapori dall'Umbria offers a selection of food products on its website www.saporiumbriassisi.com. Its e-commerce activity is aimed exclusively at its own end users according to the law in force and the regulations on e-commerce. 

By "consumer", Sapori dall'Umbria means any natural person who operates on its site www.saporiumbriassisi.com for purposes not related to his professional, commercial or entrepreneurial activity, if any. If you are not a "consumer" and if you have any doubts, please contact our offices at the following e-mail address: saporiumbriassisi@virgilio.it.

All orders placed on the site must correspond to normal consumption needs. This requirement applies both to the number of products purchased in a single order and to multiple orders for the same product, even if each order includes a quantity of products corresponding to normal consumption needs.

In respect of the laws in force regarding the purchase of alcoholic beverages and in consideration of its commercial policy, Sapori dall'Umbria reserves the right not to follow up on orders coming from subjects other than the "consumer" in accordance with its commercial policy and in respect of the age limits fixed by law both for the purchase and for the delivery of alcoholic beverages. Sapori dall'Umbria does not sell wine and spirits to persons under 18 years of age. Through the use of our website www.saporiumbri.com, you warrant that you are over 18 years of age and that the person who will receive the shipment from Sapori dall'Umbria will also be over 18 years of age.

The General Terms and Conditions of Sale of Sapori dall'Umbria regulate exclusively the offer, transmission, acceptance, shipment, purchase modalities and the right of withdrawal of purchase orders of products on the site www.saporiumbriassisi.com between users of www.saporiumbriassisi.com and the company Sapori dall'Umbria. 

The Sapori dall'Umbria General Conditions do not regulate the provision of services or the sale of products by subjects other than Sapori dall'Umbria, which are present on the site www.saporiumbriassisi.com through hypertext links or banners.

Before purchasing products and services from parties other than Sapori dall'Umbria, Sapori dall'Umbria recommends that you check the conditions of sale, because Sapori dall'Umbria is not responsible for the provision of services by third parties other than Sapori dall'Umbria or for the conclusion of e-commerce transactions between users of www.saporiumbriassisi.com and third parties.

For any doubt, we invite you to contact us directly by sending an e-mail to saporiumbriassisi@virgilio.it. 

 

Contract of sale of Sapori dall'Umbria 

In order to conclude a contract for the purchase of one or more products offered on www.saporiumbriassisi.com, it is necessary to fill in the order form in electronic format by following the relevant instructions. The order form contains a summary of the main commercial conditions, including price, means of payment and delivery terms, as well as information on the main features of the product ordered.

The Sapori dall'Umbria sales contract is considered concluded when Sapori dall'Umbria receives by e-mail, verifies the correctness of the data and sends you a receipt of the purchase order, containing a summary of the information already contained in the order form.

Once the contract is concluded, Sapori dall'Umbria will take charge of your purchase order. 

For each purchase of products offered on the site www.saporiumbriassisi.com, before transmitting the purchase order, Sapori dall'Umbria will ask you to correct any data entry errors. The contract with Sapori dall'Umbria is in Italian (a translation/multilingualisation of the main languages is in progress). 

Sapori dall'Umbria may refuse or in any case not process purchase orders that are incomplete or incorrect, in case of unavailability of products or for orders that do not give sufficient guarantees of solvency. In these cases, Sapori dall'Umbria shall inform you by e-mail that the contract is not concluded and that Sapori dall'Umbria has not carried out your purchase order specifying the reasons and possibly suggesting a possible solution. 

If some sections of the products presented on www.saporiumbriassisi.com are no longer available or on sale at the time the order form is sent, it shall be the responsibility of Sapori dall'Umbria to inform you promptly and in any case within 30 (thirty) days, starting from the day after the day on which the order was sent to Sapori dall'Umbria, of the possible unavailability of the entire section Sapori dall'Umbria of products included in the Sapori dall'Umbria section or of the products in general ordered. If you have already submitted the order form and paid the price, Sapori dall'Umbria shall suggest you one or more possible alternatives, of commercial value equal or higher than the order, that can satisfy you, otherwise Sapori dall'Umbria shall refund the amount already paid. 

By sending the order form by e-mail, you declare to unconditionally accept the General Conditions of Sale of Sapori dall'Umbria and undertake to observe them in all your dealings with Sapori dall'Umbria. In the event that you do not agree and do not intend to accept even partially the terms of the General Conditions of Sale of Sapori dall'Umbria. 

By submitting the order form to Sapori dall'Umbria, you confirm that you are aware of and accept the Sapori dall'Umbria General Conditions of Sale and further information contained in the website www.saporiumbriassisi.com, including any references through links, the Privacy Policy and the General Conditions of Use (...). 

 

Guarantees and indication of the prices of the products on sale 

All the information and indications contained in the products offered by Sapori dall'Umbria are by law guaranteed by the individual producing companies.

Sapori dall'Umbria continually selects the companies that produce the products with the highest quality standards but, even though it carries out general checks on the truthfulness of the information contained on the 'cards' or 'labels', it is not responsible for and does not guarantee in any way the information contained; and that it fully reflects the characteristics of the product. If you have any doubts or would like to report something, please contact us directly by e-mail at saporiumbriassisi@virgilio.it. Sapori dall'Umbria will take care of contacting the producer to request any further guarantee or additional information required and to report any irregularities to the competent police authorities. 

The essential characteristics of the products offered by Sapori dall'Umbria are presented in special 'product sheets', visible directly on the site www.saporiumbriassisi.com. However, the images and colours of the products offered for sale on www.saporiumbriassisi.com may not correspond to the real ones due to the browser and monitor used or may be subject to updates and changes by the manufacturers.

In spite of all our efforts, we cannot exclude the possibility that for a small part of the products in our catalogue a different price than the actual one is indicated by mistake. We will always check the correctness of the product prices during the process of checking the order and subsequently shipping the products. If, due to misunderstandings or other inconveniences, the price indicated on the site is lower than the correct selling price of a product, we will contact you to see if you still wish to purchase the product at the correct price. Otherwise, your order cannot be accepted. If the correct price of a product is lower than the correct price indicated on the site, we will only charge you the lower correct price and we will still ship the product to you. 

The prices of the products offered are all inclusive of VAT. For greater transparency, the cost of transport and VAT applied to each individual product is shown separately on the order form. Prices are subject to change, so please always check the final sale price before submitting your order form. 

The products offered for sale on www.saporiumbriassisi.com are only sold in certain countries. We therefore invite you to check the list of countries in which Sapori dall'Umbria operates at the time of purchase, since purchase requests from countries not included in those displayed cannot be accepted by Sapori dall'Umbria. Sapori dall'Umbria reserves the right to periodically update the list of countries, so we suggest you to periodically check the geographical availability on our website www.saporiumbriassisi.com. 

In the case of goods considered defective, we ask you first of all to inform us by e-mail at saporiumbriassisi@virgilio.com or by phone at (+39) 0758041298, so that we can immediately identify the possible problem and find a solution together with you. Defective goods will be replaced and returned at the expense of Sapori dall'Umbria or refunded, if out of stock. 

If you decide to use your right of withdrawal, Sapori dall'Umbria has the right not to accept the return of products that have been altered in their essential and qualitative characteristics or that have been damaged or partially consumed. 

 

Payments 

The methods of payment for the products offered by Sapori dall'Umbria on our website www.saporiumbriassisi.com are indicated in the Sapori dall'Umbria order form. The price for the purchase of products does not include shipping costs (visible separately) and will be charged to your account at the time of shipment of the purchased products, as indicated in the order form. 

The payment methods accepted by Sapori dall'Umbria at the moment are: PayPal and Bank Transfer. All financial information necessary for the transaction will be transmitted, via encrypted protocol, to PayPal, or to other banks, which provide the relevant remote electronic payment services, without third parties having access to it. This information will never be used by Sapori dall'Umbria except to complete the procedures related to your purchase and to issue the relative refunds to you in the event of any returns of products, following the exercise of your right of withdrawal, or if it is necessary to prevent or report to the police the commission of fraud on www.saporiumbriassisi.com. 

 

Shipping and delivery of products 

Sapori dall'Umbria delivers all the products on sale on its website www.saporiumbriassisi.com exclusively to its end users who are "consumers" exclusively over 18 (eighteen) years old and in any case according to the law in force and the regulations in force. 

Sapori dall'Umbria uses for deliveries patented packaging that, thanks to its particular characteristics, guarantees the integrity of the products transported.

Sapori dall'Umbria delivers the products ordered to the address you have indicated in the purchase procedure of our website www.saporiumbriassisi.com, through national and international couriers, who take full responsibility for the delivery from the moment they are picked up by our company to the delivery to the address you have indicated. Sapori dall'Umbria does not assume any responsibility for any damage or behaviour of the couriers

Deliveries are made only in the countries indicated on the website www.saporiumbriassisi.com. Periodically, Sapori dall'Umbria updates the list of countries, so we advise you to check the availability of delivery before proceeding with the compilation of your purchase order. 

The following data are essential for the execution of the delivery: name, delivery address, a telephone number, e-mail address

If you receive packages from Sapori dall'Umbria that are visibly damaged by the courier, broken or stained, please return the shipment to the sender and we will take care of the return and restoration of the shipment. If the shipment consists of several packages and not all of them are damaged, please return the damaged package to the sender by signing the courier's delivery note "Con Riserva". Sapori dall'Umbria will return the damaged package and replace it. If the product to be replaced is out of stock, we will contact you directly for a possible replacement or credit of the residual value. Any shipping costs for the return of the damaged package to the sender and the return of the new one are charged to Sapori dall’Umbria.

Delivery is typically made on weekdays, within a period of two to four working days from the date the order is placed on our website www.saporiumbriassisi.com with payment via PayPal. In the case of payment by Bank Transfer, delivery will take place within the same timeframe, but from the date of confirmation of the funds transfer. For any information or report relating to the shipment of your orders, you can contact saporiumbriassisi@virgilio.it directly or by phone at (+39) 0758041298. 

 

Information on the right of withdrawal

According to the provisions of Legislative Decree no. 206/05 ("Consumer Code"), you have the right to withdraw from the contract for the purchase of products, without any penalty, within 14 (fourteen) calendar days from receipt of the goods and subject to written notice to be sent to Sapori dall'Umbria, using the return management procedures provided by Sapori dall'Umbria. Our customer service is always at your disposal to try to solve any of your needs related to your order, so please contact Sapori dall'Umbria directly by e-mail at saporiumbriassisi@virgilio.it or by phone at (+39) 0758041298.

In the communication, you shall indicate the product or products for which you intend to exercise the right of withdrawal, the order number and the date of the order, the order number, your bank details (IBAN code). Once the communication has been made, you will be asked to wait for a reply from our Customer Service authorising the return. You will then be able to return the goods by handing them over to the courier for shipment within 14 (fourteen) calendar days from the sending of the notice of withdrawal, provided they are intact, in the agreed manner and terms, unless you decide not to return them. 

The only costs you will have to bear are those of returning the purchased products, in accordance with art. 67, paragraph 3 of the Consumer Code.

The Right of Withdrawal, in addition to compliance with the terms and procedures described in the preceding points, is understood to have been exercised correctly if the following Conditions of the Right of Withdrawal are fully complied with:

- the products purchased must be substantially intact;

- the products must be returned in their original packaging;

- the returned products must be sent to Sapori dall'Umbria in a single shipment. Sapori dall'Umbria reserves the right not to accept products of the same order, returned and shipped at different times;

- the expenses for the return of the goods will be at your charge, including the responsibility in case of loss or damage of the products.

- products arriving in the warehouse will be examined to assess any damage or tampering (the substantial integrity of the returned goods is an essential condition for exercising the right of withdrawal);

- the products must not have been used or damaged;

- The right of withdrawal is reserved only to natural persons, previously defined as "consumers", therefore any purchases made by retailers or persons who in any capacity purchase for resale are excluded;

- the return must be correctly filled in and sent to Sapori dall'Umbria within 14 (fourteen) calendar days from receipt of the products. If the Right of Withdrawal is exercised following the procedures and terms indicated, Sapori dall'Umbria will refund any sums already received for products purchased directly from the site www.saporiumbriassisi.com, which will be refunded as soon as possible and, in any case, within 14 (fourteen) calendar days from the date on which Sapori dall'Umbria became aware of the exercise of your Right of Withdrawal. The refund may be suspended until receipt of the goods by Sapori dall'Umbria or until the consumer has demonstrated that he/she has returned the goods, whichever is the earlier. The refund procedure will be activated once it has been verified that the above terms and conditions have been correctly fulfilled. 

If the terms and conditions for the exercise of the right of withdrawal have not been respected, you will not be entitled to a refund of the sums already paid to Sapori dall'Umbria or to the issue of the credit requested. You will always be able to get back, at your expense, the products in the state in which they were returned to Sapori dall'Umbria. Otherwise, Sapori dall'Umbria may retain the products, in addition to the amounts already paid for their purchase.

 

Time and modalities of reimbursement 

Once the the return of products has been executed, Sapori dall'Umbria provides the necessary checks on the conformity of the same, to the conditions and terms indicated. If the checks are positive, Sapori dall'Umbria will send you, via e-mail, the confirmation of acceptance of the returned products. Whatever method of payment you used, Sapori dall'Umbria shall activate the refund in the shortest time possible and in any case within 14 (fourteen) days from the date on which Sapori dall'Umbria became aware of the exercise of its right of withdrawal, after verifying the correct execution of the right of withdrawal itself and acceptance of the returned products. If there is no correspondence between the recipient of the products indicated in the order form and the person who made the payment of the sums due for their purchase, the refund of the sums, in case of exercise of the right of withdrawal, shall be made by Sapori dall'Umbria, in any case, towards the person who made the payment. 

 

Guarantee 

The consumer user is entitled to warranty on the conformity of products and services purchased. The warranty has a duration of 24 (twenty-four) months from delivery of the goods and the lack of conformity must be communicated to Sapori dall'Umbria within 2 months of discovery.

In order to exercise the right of guarantee, the customer must send an e-mail to Sapori dall'Umbria indicating the order number and an accurate description of the defect (it is advisable to attach photographic evidence as well). All elements are essential and will be verified by Sapori dall'Umbria before giving a reply.

If a conformity defect of the product is ascertained, you have the right to obtain, after returning the defective product to Sapori dall'Umbria, its repair (except in the case of wine products) or replacement. You also have the right to ask the owner for an appropriate reduction in price or termination of the contract if repair or replacement is impossible or excessively expensive, if Sapori dall'Umbria has not repaired or replaced the goods within a reasonable period of time or if the replacement or repair carried out previously has caused you considerable inconvenience. In order to exercise the right to warranty and for further information on the matter, you can contact our customer care services directly by e-mail at saporiumbriassisi@virgilio.it or at the number (+39) 0758041298. 

 

Privacy 

All information relating to the processing of your personal data can be obtained by consulting the Sapori dall'Umbria Privacy Policy. For any information on our Privacy Policy you can send requests to our e-mail address: saporiumbriassisi@virgilio.it or to the address of the registered office of Sapori dall'Umbria, in Giovanni Becchetti, 7 - 06081 Santa Maria degli Angeli - Assisi (Perugia), Italy. 

 

Applicable law and solution of disputes 

The General Conditions of Sale Sapori dall'Umbria are governed by Italian law and in particular by legislative decree 6 September 2005 no. 206, on the consumer code, with specific reference to the regulations on distance contracts and by legislative decree 9 April 2003 no. 70 on certain aspects concerning electronic commerce. The sale of products and/or provision of services takes place in the territory of the Italian State and is subject to the laws in force in the Italian Republic. The competent court for the resolution of any dispute shall be the one provided for by the Italian legislation in force at the time of the conclusion of the contract. 

 

Updates and Modifications 

The General Conditions of Sale Sapori dall'Umbria are periodically modified according to the development of its business and the market, as well as in compliance with any updates and changes in the law. Each update and modification will be regularly published on our website www.saporiumbriassisi.com. Users who continue to use the site or the mobile application after the publication of these changes accept the new Terms without reservation.

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